Refund Policy
Refund Policy:
Digital Downloads & Digital Products
All digital items are final sale and non-refundable. Please double-check that your email address is entered correctly to ensure smooth delivery
Marketing Packages & Creative Service Packages including Ghostwriting and Journal Creation
Every package includes revisions to ensure you receive polished, professional work.
Refunds are only issued in cases where the error is on our end — such as delivering the incorrect project or being unable to complete the service as originally described.
If you are sincerely dissatisfied with the final results, we are always open to a conversation. In these rare cases, options such as discounts or partial refunds may be considered.
Physical Shop Items (Books, Journals, Merch)
Due to ongoing health and safety considerations, physical items can only be refunded or replaced if they arrive damaged, incorrect, or defective.
If you experience an issue, please email info@authorbmhardin.com with your order details so we can explore return or refund options.
Autographed Paperbacks
Signed books are personalized for each reader, therefore they are non-refundable.If you have any questions at all, we’re here to help.
Please contact us anytime at info@authorbmhardin.com